Application of this privacy statement
This website contains links to other websites. This privacy statement does not apply to those websites.
Email: [email protected]
Privacy and Data Protection Act 2014 (Vic): Personal information
In this privacy statement the term ‘personal information’ has the meaning provided in section 3 of the Privacy and Data Protection Act 2014 (Vic).
Personal information is information or an opinion that is recorded in any form, whether true or not, about an individual whose identity is apparent or can reasonably be ascertained.
This Act is the legislation that regulates our collection and handling of personal information.
Detailed information about the Act is available at the Office of the Commissioner for Privacy and Data Protection.
Collection of personal information
It is intended that this website can be used anonymously. However, for some functions, the collection of personal information is necessary or unavoidable. You will know if the VFA is collecting personal information from you because you will be requested to provide it.
There are two exceptions to this:
- When someone else provides the VFA with your personal information. The VFA cannot prevent this. However, you are entitled to access and to correct any personal information about you collected by the VFA
- When the VFA collects website visitation statistics using a web analytics service.
For further information regarding this, see the Website Usage Measurement section below.
The statistics in No. 2 may qualify as personal information under the Privacy and Data Protection Act 2014 (Vic). However, these statistics are not used to identify individual web users.
If you choose to engage with the VFA via social network channels including Twitter, YouTube, Instagram or Facebook you should be aware of the following:
- The VFA only collects information that you voluntarily provide via polls, responses, posts, comments, direct messages and tweets.
- Your social media profile contact details may be used to contact you for feedback or to engage you in conversation. All contact will be made via the channels you choose to participate in.
- Any information you post on social media sites is potentially accessible to anyone else engaging with the same social media
- Your individual privacy settings for profiles and accounts on social media networks are your responsibility. The VFA has no control or jurisdiction over these settings.
- Each social network has inbuilt privacy settings. We strongly recommend that you regularly check and configure the privacy settings for your profiles and accounts to make sure that you know what information you are making available, and to which audience.
- When you choose to join our social networks and/or participate in any way, some of your personal information may be made visible to others. For example, if you choose to: ‘Like’ a VFA post, tweet, comment or update; share a link; follow on Twitter; tweet a mention or retweet a message; or join a Facebook Group, your activity may be made visible to others within these networks.
Social media accounts managed by the VFA include but may not be limited to:
If payment services are supported by third-party vendors the VFA will only shares your details with them to assist:
- resolution of technical issues; or
- detection or prevention of fraud or security issues.
Surveys using SurveyMonkey or SurveyGizmo
You may decline to provide this information by not responding to these surveys. If you do provide a survey answer you consent to storage of your survey answer offshore (outside of Australia). This means that once you have chosen to participate in the survey the VFA will not have an obligation to take reasonable steps to ensure that SurveyMonkey or SurveyGizmo does not breach the Victorian Privacy Principles in relation to personal information that is given to SurveyMonkey or SurveyGizmo.
You can access SurveyGizmo’s and SurveyMonkey’s privacy policies:
Use and disclosure of personal information
Personal information that is collected by the VFA will be used by, and disclosed to, VFA employees or contractors whose duties require them to use it. Such employees and contractors are required to protect and handle your personal information in accordance with the Privacy and Data Protection Act 2014 (Vic) and any other applicable legislation regulating the collection, use, disclosure, storage and destruction of personal information.
Access to and correction of personal information
You may request access to any personal information that the VFA may have collected about you. Also, you may request correction of your personal information if you can establish that it is not accurate, complete or up-to-date. The Victorian Privacy Commissioner has recommended that the appropriate means to access and correct information held by government departments is pursuant to the Freedom of Information Act 1982 (Vic).
The VFA may be contacted on the details below about access to, and correction of, personal information collected by the VFA or for any questions or concerns you may have arising from this privacy statement.
Email: [email protected]
Internet user risks
The VFA does not warrant that the functions contained in the site will be uninterrupted or without error. In addition, the VFA shall not be responsible for the propagation of computer worms, viruses or other harmful components transmitted from this site and other third-party sites.
The VFA recommends that you ensure that your browser is equipped with updated virus protection software.
Website usage measurement
For further information, please visit the Google Privacy Center
Email addresses will only be used to respond to specific user queries and will not be kept or used for any purpose other than stated. Email addresses will not be added to a mailing list unless consent is given, nor disclosed to any other party without your knowledge or consent.
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